As March — what feels to many like an eternal month — comes to a close, we wanted to update the community on how we as a company have been approaching COVID-19.

In terms of where we are, geographically, our registered headquarters are in Malta and our operations office works out of Hong Kong. We have team members based in other countries around the globe, as well.

Company-wide, we began implementing our virus response in mid-January.

As of March 30, Hong Kong, in particular, has seen a resurgence in COVID-19 infections. In response, the city is social distancing measures and considering more severe quarantine measures for mild cases.

The fight against the virus is not over in Asia, while much of the world is just beginning to mobilize.

In these uncertain times, we think it's more important than ever to be transparent and share information, experience, and advice to keep ourselves and those around us safe and healthy.

How is OKEx responding to the coronavirus? When was the response first implemented?
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Internally, we implemented a work-from-home policy in all of our global offices once the virus outbreak began in Asia. Again, that was in mid-January, just before the start of Chinese New Year.

We also implemented daily health reports, asking our almost 1,000 employees to keep track of and record their health status within our company communication system. The move is an effort to make sure our team is getting the support and medical care they need, just in case.

We're happy to report that so far, not a single OKEx employee has contracted the virus — and we hope to keep it that way.

Additionally, like many (probably most) other companies, our virus-response policy includes suspending work-related travel indefinitely.

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